Pre-Consultation Form
Fill out this form ahead of time and send it via KakaoTalk or WhatsApp for a faster, more accurate consultation.
Please fill out the following information for your online consultation. 1. Name : 2. Date of Birth : 3. Which surgery are you interested in? : 4. Previous Surgical History : 5. Preferred Surgery Date (approximate) : 6. Medications (including vitamins and supplements) : 7. How did you find out about ROI? :
Photo Guide for Consultation
For an accurate consultation, please send photos taken from the angles shown below. Required angles differ by procedure area.
Online Consultation FAQ
Common questions — tips to get a faster reply
Q. How do I book an online consultation?
Online consultations are accepted via KakaoTalk or WhatsApp only.
Instagram DMs are not accepted for booking.
Hours (KST): Mon–Fri 10:00–19:00 · Sat 10:00–16:00 (Closed Sun & holidays)
Q. KakaoTalk vs WhatsApp — which is faster?
KakaoTalk typically gets the fastest reply.
WhatsApp is available but may be delayed.
⚠ Sending the same inquiry to both channels actually slows down our reply
since we have to check both. Please pick one channel and stick with it.
Q. How long does it take to get a reply?
We currently receive 200–300 new inquiries per day and reply in the order received.
Replies typically take 2–3 business days — thank you for your patience.
For faster service, please call +82-2-516-5525.
Q. Can I send follow-up messages while waiting?
Sending multiple messages resets your timestamp and moves your inquiry to the back of the queue. Please send your initial inquiry once and wait for our reply — that's the fastest way to be helped.
KakaoTalk
The fastest, most convenient way to chat with us
KakaoTalk channel: @ROI Plastic Surgery
Hours: Weekdays 10:00–19:00, Saturday 10:00–16:00 (KST)
Photo consultation supported (attach front, side, and 45° angles)
Real-time replies during business hours
Dedicated channel for international patients
English & multilingual consultations available
Text messages only via our WhatsApp number
Phone
Speak with us directly
Main number: +82-2-516-5525
Hours: Weekdays 10:00–19:00, Saturday 10:00–16:00 (KST)
What to Prepare for Your Consultation
Photos of the Area of Concern
Please prepare photos taken from the front, side, and 45° angles.
Surgery / Treatment You're Considering
If you have a specific surgery or treatment in mind, let us know in advance.
Prior Surgical History
If you've had previous surgeries, telling us about them helps us give a more accurate consultation.
Current Medications
If you're currently taking medications, please share the names and how long you've been taking them.
Get in Touch Right Now
Whichever channel is easiest for you, we're happy to help.